Benita 2.0 Functions
Benita gives an organisation AI employees with a face and a voice. They join meetings, take video calls and work together in Rooms. Between conversations they keep working at their own desk: they handle email, tasks, the CRM, phone calls and background jobs, and ask you in the Inbox when they need a decision.
141 functions in 17 areas
- Newadded since the 30 Oct edition, live today
- Liveon benita.one
- In developmentbeing built, not usable yet
- Partialpresent but limited
How Benita works
From setting up an employee to the finished work, in five steps. An employee works in two ways: live, while you talk with it, and at its desk, on its own between conversations.
1
Set up
An Owner or Admin prepares the organisation and its employees.Details- Organisation profile, people and org chart
- Employee: role, persona, avatar, voice
- AI models and Claude agent
- Mailbox, CRM role, phone permission
- Desk on, autonomy level and limits
2
Give work
Work reaches an employee from anywhere you are.Details- Speak to it in a meeting, call or Room
- Ask in a Room: it becomes a task
- Chat or give a task on its page
- An email arrives in its mailbox
- A CRM follow-up falls due
3
The employee works
It answers live, or its desk wakes it for a work turn.Details- Reads the task, mail and history
- Uses the CRM, email and contacts
- Places phone calls
- Starts background jobs: research, images, decks, prospect lists
- Hands steps to other employees
4
It checks with you
What its autonomy level doesn't allow waits in your Inbox.Details- Approve or reject, with a note
- Answer its questions, attach files
- Its supervisor decides
- Limits and budget stop runaway work
5
It delivers
Results come back where you'll see them, and nothing is forgotten.Details- Links and files in the chat
- Task moves to Done in its Work tab
- Every turn recorded in its Log
- Meeting summaries and memory
- Cost charged to credits
The loop. Your answer in the Inbox, a finished background job, a reply email or a task another employee finished wakes the employee again. It picks up where it left off until the task is done, failed or removed.
Live: meetings, video calls and Rooms
The employee talks and listens in real time with its avatar, uses tools during the conversation and hands longer work to background jobs. It knows its open tasks and recent desk work.
At the desk: always on
Between conversations the desk waits at no cost. When something arrives it wakes the employee for one work turn, then the employee writes down what it did and goes back to waiting.
AI Employees
Create and manage the organisation's AI employees. Each employee's page is grouped into coloured, foldable sections, with its chat always open beside every tab.
Create an employeeLive
Name, description, role, persona, instructions and key guidelines.
Choose avatar and voiceLive
Pick a live video avatar and a natural voice.
Custom avatar requestLive
Request a custom avatar and follow the request's status.
Employee pageNew
Overview, Work, Meetings, Knowledge & files, Memory, Log and Settings tabs. Every tab uses the same sections: a coloured header, one line of description and a fold for the details.
Chat with an employeeNew
A chat panel that stays open beside every tab. Messages go to its desk, with documents and photos attached if you like.
AI models per employeeNew
Owners and Admins pick the meeting model and the desk model and effort from an approved list, or leave the organisation's default.
Own Claude agentNew
Give an employee its own Claude agent, environment and vaults (for example one with Apollo). Blank fields use the organisation's default. A Check button looks the agent up first.
Desk settingsNew
Desk on or off, autonomy level, daily budget, background jobs per day, emails per day and turns per hour, all in the Settings tab.
Phone call permissionNew
Off, Ask me each time, or Allowed, set by Owners and Admins, with a calls-per-day limit.
Own mailboxLive
Connect a Microsoft 365 mailbox. The employee reads incoming mail, writes drafts and sends from its own address.
Employee directoryLive
Each employee knows the others: names, titles, capabilities, responsibilities, contact details and reporting line.
Memory across meetingsLive
Remembers earlier meetings and picks up follow-ups the next time.
Memory tabNew
The summaries of meetings, video calls and Rooms the employee brings into later conversations, newest first, with filters by kind. Owners, Admins and its supervisor can delete one; the Log says who.
CRM role per employeeLive
None, Read, Write or Admin access to the built-in CRM.
Edit, list and archiveLive
Change the profile, language, memory and tools; see every employee; retire one without losing its history.
Cost breakdownLive
What each employee has cost, broken down by provider.
Video call buttonLive
Start a face-to-face video call with the employee from its page.
The DeskNew
Employees keep working between meetings. The desk costs nothing while there is nothing to do, and wakes an employee within seconds when there is.
Turn the desk onNew
Every desk starts off. An Owner or Admin turns it on per employee, and can pause and resume it.
What wakes an employeeNew
A new email in its mailbox, a message or task from you, a request in a Room, a CRM follow-up falling due, your answer in the Inbox, a finished background job or phone call, or an optional daily review.
One work turnNew
The employee reads what happened, uses its tools and writes down what it did. Several wake-ups at once are merged into one turn.
Desk toolsNew
CRM, read and draft email and send it from its own mailbox, its task list, tasks for employees, background jobs, contacts and employees, notes and questions for its supervisor.
Autonomy levelsNew
Paused, Assistant (drafts, its own tasks) or Teammate (CRM changes, internal email, tasks for employees). Anything above the level becomes an Inbox request.
Working limitsNew
Daily credit budget, turns per hour, emails per day, background jobs per day and calls per day. When one is hit the employee stops and says why.
Phone calls from the deskNew
Places calls by itself or after your OK, watches each call, and is woken with the summary and transcript.
Desk and calls know each otherNew
In web calls and Rooms the employee knows its recent desk work. At the desk it sees its recent meeting summaries, so promises made in a call get done.
Outside text stays outsideNew
Email and other outside text can't pass as your instruction. A turn that read it can only propose emails and CRM changes, not do them.
Who sees a deskNew
Owners and Admins see every desk; a member sees the desks of the employees they supervise.
Safe retriesNew
A turn that failed before doing anything is retried. Once it acted, it is never repeated.
Tasks and WorkNew
One task list per employee, from any Room and from its desk, and a record of everything it did.
One personal task listNew
Every task given to an employee, from any Room's mission board or its desk, with where it came from.
Room requests become tasksNew
Ask an employee for something in a Room and it takes it as a desk task. The chat says it took it, and its desk then works on it by itself.
Give a taskNew
From the Work tab, with details and attached documents and photos. Files are checked before the employee reads them.
Work tabNew
Tasks grouped as Needs you, In progress and Finished. Each opens to its notes, result, links and the history of the work on it.
LogNew
Every desk turn, linked to its task, with the detail folded away until you open it. One combined Log for all employees.
Remove a taskNew
By hand from the Work tab, the Room board or the Inbox, with a confirm step, or by asking the employee. Only a member who may remove it can.
Tasks in callsNew
In web calls and Rooms the employee knows its list and can finish or annotate a task. Tasks it unblocks wake the employees waiting on them.
InboxNew
One place for everything an employee is waiting on you for.
One queueNew
Held desk actions (emails, CRM changes, tasks for others, phone calls), questions to the supervisor, Room tasks waiting on you and questions from background jobs.
Approve or rejectNew
Approving carries out the action with every check run again. Rejecting with a note wakes the employee so it learns why.
Answer with filesNew
Attach documents and photos to your answer for the employee.
The right person decidesNew
The employee's current supervisor, from the org chart. Approving a CRM change needs CRM Write access yourself.
Badge and Home cardNew
A count on the Inbox menu item, and decisions on Home with one-click Approve for task decisions.
In meetings and calls
What an employee can do while it's in a meeting, a video call or a Room.
Natural voice conversationLive
Listens and answers in real time with a speaking video avatar.
Knows when it's addressedLive
Responds when spoken to by name, stays quiet otherwise, and keeps track of who is speaking.
Varied greetingsNew
Employees joining together don't all say the same hello.
Camera on or offNew
Turn an employee's avatar video off to save cost; voice and everything else keep working. Only the person who started the call can switch it.
Reads and writes meeting chatLive
Reads the Teams chat and posts written answers, links and summaries.
Shares results in chatLive
Generated images, decks and files arrive in chat as titled links. Web calls show images as pictures.
Meeting rosterLive
Knows who is in the meeting, by live participant names.
Facilitator modeLive
Runs a stand-up, going round the participants in order.
Present modeLive
Presents a deck slide by slide and answers questions about the slides.
Web searchLive
Looks up current facts before answering.
Contacts and employeesLive
Looks up people and saves new contacts; knows which employee handles what.
Send email and phone callsLive
Sends email in the background and places outbound phone calls while it keeps talking.
Its desk workNew
Knows and can search its recent desk work and task list, in web calls and Rooms started by its supervisor or an Admin.
CRM toolsLive
Searches, reads, creates leads, updates records, logs activities and drafts quotations, in web calls and Rooms only, capped by the role of the person who started the session.
Background jobs and progressLive
Hands longer work to a job and keeps talking. A chip names the job, counts the time and shows Done or Failed.
Background jobs
Longer work handled by Claude Managed Agents. The employee starts the job, follows it up and brings the result back, in a conversation or at its desk.
Images, decks and web pagesLive
Generates images, builds Gamma presentations and publishes simple web pages.
ResearchLive
Investigates a question and reports back.
Prospect lists with ApolloNew
Finds decision-makers through the Apollo tools on the employee's agent, waiting for Apollo's search to finish.
Business systemsLive
Looks up records in connected systems such as Odoo.
Shared filesLive
Reads files shared in a call or attached to a task, through signed short-lived links.
Asks for an OKNew
When a job needs your input it stops and asks in the Inbox, then continues with your answer.
Budget per jobNew
Each job has a spending cap. A job that reaches it stops and says so plainly.
Live job statusNew
The employee sees its jobs as they are now, and says which tools they reach.
The organisation's own workspaceNew
Jobs run on the organisation's own Anthropic key, stored encrypted, and its default agent or the employee's own.
Meetings
Schedule employees into meetings on the major platforms.
Meeting platformsLive
Microsoft Teams, Zoom and Google Meet.
AgendaNew
Upcoming meetings as an agenda, with day, week and month calendar views.
Create, edit and cancelLive
A meeting with a link, a time, an employee and participants.
Send the employee in nowLive
Start the employee in a meeting immediately, and stop it. See which meetings have an employee in them right now.
Joins from its invitationsLive
An employee with a mailbox joins meetings it is invited to.
Summaries, transcripts and memoryLive
A summary, transcript and artifacts for each session; what was agreed carries into the next one and to the desk.
Usage and cost per sessionLive
Detailed usage and cost of every session of a meeting.
Video calls
A one-to-one browser video call with an employee, without needing Teams or Zoom.
Start and end a callLive
Call an employee from the browser with camera and microphone; a clock shows how long it has run.
Live avatar videoLive
The employee's avatar talks back in real time, or voice only with its camera off.
Type during the callLive
Write instead of speaking. The employee answers by voice.
Share photos and documentsLive
Photos, PDF, Word, Excel, CSV and text files up to 10 MB. The employee sees the photo or reads the document.
Results panelLive
Links, image previews, job progress and posts, next to the video.
Files kept with the callLive
Shared files stay with the call's meeting and are deleted with it.
Rooms
A meeting room for you and up to four AI employees at once.
Create and manage roomsLive
Name a room, choose its employees, rename it or archive it. Every room is listed on the Rooms page.
Enter, add and send outLive
Entering starts the room's employees, each on its own video tile. Bring one in or send one out during a visit.
Talk or type to one, several or allLive
Address one employee, a few or everyone, by voice or in the chat.
Brainstorm togetherLive
Employees take turns and build on each other's ideas.
Requests become desk tasksNew
What you ask an employee becomes a task on its desk, which keeps working on it after you leave.
Missions and task boardsLive
Missions for one employee or several, broken into tasks you can edit, reassign, retry, close or remove.
Share photos and documentsNew
Attach files in the room chat for the employees to see and read.
Camera on or offNew
Switch any employee's avatar video off to save cost; it keeps talking.
Chat history and visit costLive
The conversation is kept between visits; live and past visit costs are shown.
Built-in CRM
Business development from prospect to onboarded client, modelled on Odoo CRM. It belongs to the organisation, and access is set by CRM role.
Companies and peopleLive
Prospects and clients, with their details and history.
LeadsLive
Add leads with a source and an owner, filter the list, and qualify or disqualify with a reason.
PipelineLive
A compact kanban that fits all five stages on a laptop screen: drag opportunities, with open pipeline value and totals per stage.
OpportunitiesLive
Expected revenue, probability and close date. Mark won or lost with a reason, or reopen.
CurrenciesNew
A default currency for the organisation, and a currency per deal and quotation.
Activities and notesLive
A timeline of calls, meetings and notes; due follow-ups wake the employee who owns the record.
Quotations and onboardingLive
Line items and totals; accepting a quotation wins the deal, makes the customer a client and starts an onboarding checklist.
Stages and lost reasonsLive
CRM Admins configure pipeline stages and the reasons a deal can be lost for.
CRM rolesLive
None, Read, Write or Admin for every person and employee, checked on every action. An employee is capped by the role of whoever started the session or supervises it.
Presentations
Decks employees can present in meetings.
Upload PowerPointLive
Upload a PPTX file and it becomes a presentable deck.
Build and edit decksLive
Create a deck in one step or slide by slide; edit, reorder and bulk-update slides and assets.
Deck summariesLive
Each deck gets an AI summary, so an employee can pick the right one, including today's.
Organisation and people
Everything a person configures, in one Settings area grouped as You, Organisation and App.
My profile and photoNew
Name, job title, phone, timezone and language. Upload, replace or remove a profile photo, shown instead of initials.
Password and securityLive
Change or set the password you sign in with.
Organisation profileNew
Description, vision, mission, address, phone and email, used in every employee's instructions. An AI writer drafts or improves each text field, with Undo.
AI models for the organisationNew
The default meeting model and desk model, which employees can override.
Claude workspaceNew
The organisation's own Anthropic key (stored encrypted, shown only by its last four characters) and its default agent, environment and vaults.
Members, roles and invitationsLive
Invite people by email, change their role (Owner, Admin, Member) and remove them.
Org chartLive
People and AI employees in one chart. An employee's manager is its supervisor for the Inbox and desk.
ContactsLive
The organisation's address book.
API keysLive
Create, list and revoke organisation API keys.
Separate data per organisationLive
Each organisation has its own database. A user can belong to more than one organisation.
Plans, credits and usage
Plans, prepaid credits and a cost record for everything employees use.
Three plansNew
Benita Free ($0), Basic ($19, 190 credits a month) and Pro ($49).
Change planNew
Upgrade now with the prorated difference and its credits; downgrade or cancel at the next renewal. Credits already bought are kept.
Buy creditsNew
Top up with $10 to $500 of credits.
Checkout confirmed on returnNew
A paid checkout is confirmed as soon as you come back.
Credit balance and activityLive
Credits with their USD value, and every purchase and charge with the meeting and employee behind it.
Usage by periodLive
Spent, credits used and credits remaining, from Today up to the last 12 months.
Accurate provider costsLive
Every provider priced from its own figures; desk turns at the price of the model they ran on.
Pay as you goLive
Sessions charged once with the platform margin; desk turns, desk calls and jobs charged as they happen.
Sign-up credits and adjustmentsLive
New organisations start with free credits, and Benita's team can add or remove credits.
Stops when out of creditsLive
Meetings, calls, Rooms and desk turns don't start without enough credits.
Home and portal
The signed-in home screen and the app around it.
HomeNew
A greeting with today's date, decisions waiting on you, today's agenda and your recent Rooms with their employees.
SidebarNew
Home, Inbox, Meetings, Team, Rooms, CRM and Settings, each with the same icon as its page heading.
Page headingsNew
Every main page opens with the same heading: an icon tile, the title and one line about the page.
InnovaSense logo and versionNew
The InnovaSense circle logo in neon at the top of the sidebar, and the live version at the bottom left at all times.
EmployeesLive
Every AI employee with its status, and a way to create a new one.
Light and dark modeLive
Switch in Settings, Appearance. Your choice is remembered.
Installable appLive
The portal can be installed as a web app.
Website and sign-in
What visitors see before they sign in.
Public landing pageLive
Features, how it works, templates, pricing (Free, Basic, Pro) and a live product preview.
Functions pageNew
This public list of Benita's functions at benita.one/functions.
Sign up, sign in and outLive
Create an account and organisation; email and password with sessions that refresh themselves.
Join by invitationLive
Accept an invitation link to join an organisation.
Google sign-inPartial
Not available yet: it is still a placeholder.
Billing return pagesLive
Success and cancel pages after checkout.
Platform and operations
The parts that keep it running.
Concurrent sessionsLive
Up to 4 live employee sessions at once on the current server; desk turns don't take live slots.
Desk serviceNew
The desk runs on its own, next to live sessions, and wakes within seconds when work arrives.
Session orchestration and workersLive
Starts, monitors, recovers and cancels employee sessions, with health checks on every worker.
Event busLive
Platform events with a live stream and a status page.
Health, version and metricsLive
A health check with active sessions, a public version number, and monitoring dashboards.
WebhooksLive
Billing, phone calls and mailbox notifications arrive the moment they happen.
Security hardeningNew
Per-organisation Claude keys that fail closed, file checks before reading uploads, and outside text kept apart from instructions.
One-command deployLive
Every release is rebuilt, updates each organisation's data and checks its health in one step.
VersioningLive
Major.Minor.Function.Build, shown in the portal and the API.
In development
Started, not usable yet.
WhatsApp for employeesIn development
Each employee with its own WhatsApp number: text and voice notes in and out, handled at its desk. The design is approved and the groundwork is in.
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